Worldwide standard shipping takes 7-15 business days. FedEx Express delivery takes 3-5 business days.
Order preparation takes 1-3 business days.
At Atico, we are committed to providing high-quality custom photo jewelry. We stand behind the craftsmanship and materials used in every product we create. To ensure your satisfaction, we offer a 30-day warranty on all Atico jewelry purchases.
Warranty Coverage:
- This warranty covers manufacturing defects and any issues that arise from normal use within 30 days from the date of purchase.
- If your Atico jewelry experiences any issues due to craftsmanship or materials, we will repair or replace the item at no additional cost.
Exclusions:
- The warranty does not cover damages caused by misuse, accidents, or normal wear and tear.
- The warranty is void if the item has been altered or tampered with.
How to Claim:
- To claim the warranty, please contact our customer support team with your order details and a description of the issue. You may be asked to provide photos for assessment.
- Once we review your claim, we will guide you through the next steps for repair or replacement.
Customer Satisfaction:
At Atico, your satisfaction is our priority. If you have any concerns or questions, our customer service team is always here to assist.
